At Twara, we’re committed to making sure your handcrafted leather bags reach you quickly and safely.

Order Processing

• Orders are processed within 1–3 business days (Monday–Saturday).
• You’ll receive an email confirmation after placing your order, and a tracking ID once your package is shipped.

Domestic Shipping (India)

• Free standard shipping is available across India.
• Estimated delivery: 4–7 business days depending on location.

International Shipping

• We ship in USA
• Shipping fees are calculated at checkout based on destination.
• Customers are responsible for customs duties, VAT, or import taxes in their country.

Tracking Your Order

• A tracking link will be shared once your order is dispatched.
• You can check live updates on your shipment until delivery.

Delivery Issues

• If your package is delayed, damaged, or lost, contact us at care@twaraindia.com
• Please ensure the shipping address is accurate; Twara is not responsible for failed deliveries due to incorrect addresses.

Returns & Exchanges

• For returns or exchanges, kindly refer to our Return Policy page.